Terms

Please read these terms carefully and print and keep a copy of them for your reference.

ABOUT US

This website is owned and operated by Hulton Crafts © Copyright 2016.

Our address is Hulton Crafts, Hulton Heath, 21 Low Wath Road, Pateley Bridge, Harrogate, North Yorkshire, HG3 5HL

HOW TO ORDER

If you wish to place an order online for one or more of these Craft Kits, follow the instructions given by Paypal.

Payments can also be made by cheque made payable to J E Thomas Hulton Crafts and sent to the above address.

The prices of the kits are inclusive of VAT and orders also include postage and packing (second class delivery).

DELIVERY

Please allow 28 days for delivery, though goods will be despatched as soon as possible on receipt of payment. Delivery is for the UK only. For orders and enquiries from overseas, please contact us by email.

CANCELLATION AND RETURNS

Please email us at craftkits@hultoncrafts.co.uk or write to us at our above address if you wish to cancel. You can use the Cancellation Form, which can be downloaded on this website, but you do not have to use this form. You do not have to give any reason for cancellation, however a brief explanation will help Hulton Crafts improve the service we offer to customers in the future.

The cancellation period ends 14 calendar days after the day of delivery. If you decide to cancel, the goods should be returned to our above address within 14 days of when you have informed us of your decision to cancel.

You must return the goods in the same condition you received them and at your own expense. Please ensure the goods are packaged adequately to protect against damage.

If you fail to take reasonable care of the goods before you return them, and this results in damage or deterioration, you will be charged for the reduction in value. If the bag or contents are damaged or missing, we will be able to deduct the cost from any reimbursement.

This cancellation policy does not affect your legal rights – for example if goods are faulty or misdescribed.

GENERAL PRODUCT INFORMATION

The contents of the Craft Kit and Rag Rug Kit are described on the website.

Our craft products are not toys. Adult supervision advised. Unsuitable for children under 36 months.

 

FURTHER QUERIES

Please call 01423 715943 if you have any queries about the Craft Kit or send an email to craftkits@hultoncrafts.co.uk

 

 

For craft that inspires confidence & imagination